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Zero tolerance for prod issues

· One min read
Drew Robson
Consultant

I'd include on the Death Spiral By Stupid MBA list:

  1. Measuring productivity by lines of code, number of commits, ticket count, or story points.
  2. Firing people for making normal human mistakes
  3. Offshoring development work to developing countries to save money
  4. Relying on contracting companies to build your core product
  5. Rarely or never giving staff raises or promotions... to save money
  6. Stack-ranking staff or otherwise creating career incentives for self-centered employee behavior
  7. Micromanaging staff or burying them in process B.S.
  8. Insisting employees have to always be in the office... especially late at night or on weekends
  9. Walking around the office always striking up conversations with technical staff in heads-down work... or demanding fast responses by Slack constantly
  10. Doing something that clearly breaks the law and expecting it'll never be reported (AKA the Uber problem)
  11. Building "cool" technology with no idea of how to make it profitable (see: AI today, Blockchain a few years ago)
  12. Hiring people they know or like rather than people that are capable
  13. Hiring "brilliant assholes"

Zero tolerance for prod issues